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Quality Oasis Agency inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.qoainc.com, use our services, or interact with us in any way. Please read this privacy policy carefully. By accessing or using our services, you consent to the practices described in this policy.

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Information We Collect 

We may collect the following types of personal information:

• Personal Identifiable Information (PII): When you register for training courses, workshops, or events, we may collect your name, email address, phone number, mailing address, payment details, and other information necessary for registration and billing.

• Non-Personal Information: We may also collect non-personal information such as browser type, IP address, operating system, and usage data to improve our website and services.

• Payment Information: If you make a payment for any of our services, we use third-party payment processors to handle payment transactions. We do not store your credit card information, but we may collect transaction details for invoicing and record-keeping purposes.

 

How We Use Your Information

We may use your personal information for the following purposes:

• To Provide Services: To register you for training courses, workshops, or events, communicate course schedules, and provide any necessary materials or resources.

• To Improve Our Services: To analyze usage data and feedback to enhance our offerings, customize training programs, and improve the user experience.

• Marketing and Communication: To send you newsletters, course updates, promotional offers, or other relevant information, unless you opt-out from receiving such communications.

• Billing and Account Management: To process payments, issue invoices, and manage your account.

• Legal Compliance: To comply with legal obligations or respond to requests from government authorities.

 

Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services (e.g., payment processors, IT support, email service providers). These third parties are contractually obligated to handle your information securely and only use it for the purposes for which it was provided.

• Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or defend against legal claims.

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Security of Your Information

We take the security of your personal information seriously and implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure.

 

However, no data transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You can correct any inaccuracies in your personal information.

• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: You can opt out of receiving promotional emails or marketing communications by following the unsubscribe link in our emails or contacting us directly.

• Data Portability: You may request a transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.

 

To exercise these rights, please contact us at 630-440-8099.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user behavior. A cookie is a small file placed on your device to store certain information. You can control cookie settings in your browser or device, but disabling cookies may affect your ability to use certain features of our site.

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For more information on our use of cookies, please refer to our [Cookie Policy] (if applicable).

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Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

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Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

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Children’s Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information as soon as possible.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised policy on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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